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Solar Energy FAQ’s


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1) What happens at night?

You will always have electricity. Your system will produce electricity during the day, which you will either use right away and your meter will stand still, or you will send excess power to the grid and your meter will spin backwards. At night you will burn off some of the credit you have accumulated with the utility company.

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2) What happens on cloudy days or during the winter?

Even on cloudy days your system will produce electricity. We look at historical weather data that includes the number of sunny days, rainy days, average amount of snowfall, and all other weather conditions when we calculate your annual production. There will be days that your system generates significantly more power than others, but it will average out over the year to the offset percentage that we calculated based on your site.

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3) Will I still get a bill from the utility?

It depends. Our goal is always to get you as close to 100% of your needs as possible, which is why we use high efficiency SunPower panels with Maxeon technology. Every home is different, so we will customize your solar energy system based on your electricity usage and roof capacity. Any energy you get from solar is a benefit to you because it’s cheaper than the utility. Your solar representative and our engineers will discuss all of your options with you to help you achieve a system that meets your needs.

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4) What happens if I move?

If you move the system is fully transferrable to the next homeowner. It will transfer over just like a water bill and the next buyer simply picks up where you left off. They get the same benefits of cheaper electricity, guaranteed production, and hassle-free, no cost maintenance. We have a team dedicated to assisting you and the future homeowner with the process.

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5) How do I know that it’s working?

Your system will come with a monitoring platform that tracks the production of your system in real time. You can rest easy knowing that your system is actively monitored, but you can always check to see how much energy you are producing.

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6) What happens in a blackout?

If the power goes out your system has an automatic safety feature to stop sending power to the grid. We install a Secure Power Supply with every system so that you can use the power that your system is generating through a dedicated outlet when the power is out but the sun is shining.

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7) How much will I save?

A lot. Seriously though, the average homeowner in New York stands to save tens of thousands of dollars on their electric bill with $0 upfront. New York State will give you a $5,000 solar tax credit for having the panels installed. Live in NYC? Even better. You will receive a 4-year reduction in your property taxes for installing a system. Every home is different so we will customize your system to calculate your savings.

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8) How do I qualify?

Have a roof that gets a lot of sunlight? Chances are your home is a good candidate for solar. If you are paying $100 on average or more per month for your electric bill then we can help you save. Contact us to see if your home qualifies.

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9) What’s the catch?

There is no catch, but not every home will qualify for solar with $0 out of pocket. Your home must get enough direct sunlight to qualify for the incentives that make it possible for us to install a system on your roof with no upfront cost to you. Everyone in New York is already paying for solar whether they know it or not. Utility companies in New York have been mandated to get more electricity from renewable resources, and as a result they added a charge to all of our electric bills to fund these projects. New York State uses this money to pay the upfront cost so that you don’t have to. If everyone could go solar and no one had to paid for it, it would be too good to be true. The reality is we are all paying for solar and a relatively small percentage of people qualify.

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10) Will I notice any difference in my electricity?

No, your electricity will continue to work just like it did before solar. Our systems are grid-tied so you will still be connected to the utility and always have power in the event that you need more than your system is producing. The only difference you will notice is a lower electric bill every month.

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